Privacy notice

This notice explains what personal data ASRAYA LABS LTD ("Asraya Labs", "we") handles when you visit asrayalabs.com or contact us through it, and the choices you have. It covers this website only. Each of our apps has its own privacy policy.

Who we are

ASRAYA LABS LTD is the controller of the personal data described here. The company is registered in England and Wales under number 17565375, at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. You can reach us at contact@asrayalabs.com.

What we collect

When you write to us. The contact form asks for your name, your email address, optionally a company or project name, the kind of help you need and your message. Writing to us by email gives us the same kind of information. We use it only to read and answer your enquiry and, if we go on to work together, to prepare that work.

When you browse. Like any web server, ours records technical information with each request: IP address, browser and device type, the page asked for and the time. These logs keep the site secure and working, and are not used to build a profile of you.

We do not use analytics, advertising or tracking tools, and we do not sell or share personal data for marketing.

Cookies

The site sets two cookies that are strictly necessary for it to work: a session cookie and a security token that protects the contact form against forged submissions. They contain no personal profile and expire after two hours. Because they are strictly necessary, they do not require consent.

Legal basis

Under the UK GDPR, we rely on our legitimate interest in answering the people who contact us and in keeping the site secure, and, where you ask us about a project, on taking steps at your request before entering into a contract.

Who else handles the data

Messages sent through the form are delivered to our mailbox by our email providers, and the site runs on servers operated by our hosting provider. These providers act on our behalf and only as needed to provide their service. The studio works from Senegal, so your message may be read there; when data leaves the United Kingdom, we take care that it stays protected.

How long we keep it

We keep enquiries for as long as needed to answer them and follow up, then delete them, unless they lead to a working relationship, in which case they become part of that project's records. Server logs are kept for a short period for security purposes.

Your rights

You can ask to access, correct or delete your personal data, to restrict or object to its use, and to receive a copy of it. Write to contact@asrayalabs.com and we will answer within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk, or to the data protection authority where you live.

Changes

If we change this notice, we will update it on this page and change the date above.